Patients like to use smartphones to interact more often with their healthcare providers. That’s why having a strong mobile presence helps healthcare organizations succeed at a time when patients are being empowered to manage their care. Increasing mobile engagement is now an important aspect of improving customer satisfaction. Here are some of the major advantages of using a mobile app.
- It encourages patients to manage their health better
Doctors may not be able to use self-reported data that patients put into health apps. But a key benefit of health apps is that patients get more involved in managing their health and they can bring some self-recorded data when coming in for an appointment. Essentially, this type of capability given by the mobile app enables doctors and patients to improve the ability of patients to manage their health and the way physicians offer health recommendations.
- It makes health information more accessible
A good healthcare app should have a tracking section that allows patients to track their weight, blood pressure and medication list and put the data in a personalized database. Apart from saving this data for a doctor’s review in the future, patients can also check their personal electronic health records and look at their health history. The mobile app should also be used for delivering patient results and providing access to medical examination results in image and text format.
- Patients can access care on the go
Not everyone will decide to access care from their home PC. Some may need to do so while they’re traveling or when they’re on vacation. Offering patients a mobile app gives quick and easy access to care. All the information about a patient’s health is gathered into a single place, so they have a full picture of the care they’ve received. There’s no need to go to different departments to get information since all of it is in a single place.
- Mobile apps make it easy to manage different medical conditions
Health apps have contributed to better patient outcomes and corresponding cost savings. They have provided increasing health benefits in different conditions including pulmonary rehabilitation, cardiac rehabilitation, asthma, diabetes care and diabetes prevention. This leads to cost savings in the number of visits to the emergency room and hospital admissions. Different types of mobile apps are used in such conditions including:
- Symptom checkers
- Remote patient monitoring
- Condition education
- It leads to better financial performance
Delivering better patient experience improves financial performance. In the competitive healthcare market, any provider that doesn’t pay attention to their patients’ mobility needs could easily lose them to competitors. But those that satisfy the increasing desire for mobile engagement can boost their revenue by attracting more patients.
Do You Need a Mobile App that Can Improve Your Patient Care and Outcomes?
Call us at Lifepoint today to book an appointment for a free consultation. We’ll gladly provide demos of mobile apps specially designed for healthcare organizations and customize them to suit your practice perfectly.