A provider portal gives your clients an interface to interact directly with your lab services. Clinicians can log in securely to order lab tests, view results, and communicate with laboratory staff. Developing a user-friendly web portal offers many benefits that can improve the productivity and profitability of any laboratory. This article will briefly highlight the main advantages of investing in a laboratory portal.
1. Attract More Provider Clients
More clinicians will use your lab services with a well-designed provider portal. Clinicians will appreciate the convenience and order more tests for their patients.
Most clinicians are already overburdened with the volume of data entry required by their EHR. So going through lengthy manual data processing for test orders is a burden they would love to avoid.
Providing an intuitive interface for ordering lab tests and viewing results will be a great time saver.
2. Enhance Sharing of Results
Today, healthcare data needs to be shared among different stakeholders, from patients to providers, to government agencies.
Your provider portal can enhance sharing of test results by permitting authorized physicians to view or download relevant results.
Providers may also have the opportunity to share the results with other physicians or specialists providing care or treatment for the patient.
3. Improve Customer Satisfaction
Many clinicians would like to receive notification alerts about lab test results on their phones or mobile device. They prefer this over logging in several times to check the status of a particular lab test.
Providing instant notifications through email will make the client feel you have an efficient system. Such clients are more likely to recommend your service to other physicians within and outside their organization.
4. Reduce Processing Errors
Creating a lab test order is a detailed process. Names, ID numbers, gender, type of test, test codes, and insurance eligibility must be filled appropriately. If any detail is left out or incorrect, it could lead to delayed testing, inaccurate testing, or rejected claims.
Using a provider portal allows clinicians to use drop-down menus and even link the patient’s data directly from their EHR. Reduced manual data entry helps minimize errors and reduce the time required to order a test.
5. Achieve Interoperability
It is possible to move from offering providers a simple web interface to connecting their EHRs to your LIMS. While many providers will be excited to have a web interface, they will become permanently hooked to your service if you connect their EHRs to your lab.
The web portal can pull names and other patient details directly from the EHR to prevent duplicate data entry. It can also create labels for specimens and help to check patient eligibility before a test order is sent to the lab.
Developing a provider portal for physicians and other clients is a wise investment for any laboratory. Working with an interoperability specialist will help you get it right at the first attempt.
Connect With a Laboratory Portal Developer Today
For more details on how to develop and deploy a robust web portal for your laboratory, call Lifepoint Informatics at 877.522.8378 today. Check out our contact page to book a free consultation or see a free demo of our provider web portal.