The process of EHR integration with your current practice management software may not be as easy as you think. There are a myriad of issues that can arise, some which you may face along the way and others that might pop up after months of using the new system.
Integrating an Electronic Health Record (EHR) is not only a challenge of technology, but also changing the way your practice operates. It requires a lot of planning, along with the right tools and partners to make sure that you get the best possible results.
There are many different facets to this process that must be considered; from patient data management to practice workflow integration, there are many moving parts that need to be taken care of during this transition period.
The following are some common challenges when integrating EHR Software with an existing workflow.
1. Managing change
The introduction of a new electronic health record system can be challenging, especially if it is the first time your practice has used EHR technology. Issues such as ease-of-use, compatibility with other systems and staff training can cause frustration or hesitation.
However, once everyone in your practice understands how the software can reduce workload and streamline communication between team members and patients, they are likely to embrace the changes it brings about.
2. Data migration
A smooth transition to an electronic health record (EHR) system is all about a well-planned data migration. EHR integration can be a daunting task, especially when considering the time-consuming data migration process. However, the one-time process will pay off in time saved on repetitive tasks and increased efficiency.
Data migration is a complex process that requires planning and may take several weeks, during which other stakeholders may be denied access to the data. Thus, selecting a software package that provides support as you migrate your data is critical.
3. Data privacy
The sensitive and personal nature of patient records makes data privacy a major concern during EHR integration. A journal study by the Health Insurance Portability and Accountability Act (HIPAA) found that 29 million health care records were breached in 2020.
Patients are likely to be concerned about the safety of their data, and you will want to ensure that your EHR has adequate security measures in place. A secure EHR provides a high level of protection against unauthorized access, including data encryption and user authentication.
4. EHR integration training
Healthcare organizations considering EHR integration are also concerned about how to make their staff proficient in using the new system. They want to make sure that the staff is ready for the transition. If they don’t, they could lose revenue and patients due to poor patient satisfaction levels or poor visit throughput times.
A dedicated team member who can provide on-demand training, free resources and hand-holding for the staff will help practices utilize the system to its full potential.
5. Interoperability
The ability of electronic health record (EHR) systems and practice management solutions to communicate with each other is essential in order to obtain a comprehensive patient health record. Practices need to be able to seamlessly exchange data with other providers. This can help improve patient care and reduce medical errors.
For practitioners who use multiple systems for different functionalities, the biggest challenge in EHR integration may be the need to work with multiple vendors. This can lead to a lot of confusion and wasted time as staff members try to learn how each system works. It is important to choose an EHR that integrates well with other systems, including practice management software.
Connect With an EHR Integration Expert Today
EHR integration often comes with challenges like management change, data migration, data privacy, training, and interoperability. Thus, it is important to have an EHR integration expert for your organization. Call Lifepoint Informatics at 877.522.8378 to book a free consultation or see a live demo of our integration solutions. Visit our contact page now to discuss all your EHR integration needs.